AB Bank Rwanda (AB Bank) is committed to the development of the Rwandan financial sector by rendering accessible services to the people and their communities, with excellent quality standards.
AB Bank at a Glance
Facts & Figures
Our bank is proud to support thousands of businesses in Rwanda, and we are still growing!
of our Clients are from Rural Areas
of our Employees are Female
In January 2014, AB Bank opened its doors to the public with the first branch in Nyamirambo. In that same year, the bank opened 2 other branches at Nyarugenge and Gisozi in Kigali City.
In 2015, AB Bank opened its fourth branch at Kimironko in Kigali City.
In July 2016, AB Bank opened its fifth branch, also the first upcountry branch located in Musanze, covering the northern part of the country. The Musanze branch is our flagship branch for rural finance.
In 2017, the bank introduced new segments of business loans including super micro loans (between RWF 5-25 million) and SME loans (Above RWF 25 million).
In 2018, AB Bank opened the 6th branch at Nyabugogo in Kigali City, and 3 credit outlets in Muhanga, Rwamagana and Kabarondo.
In 2019, AB Bank opened 3 additional credit outlets in Nyagatare, Gicumbi and Huye, for a total of 6 credit outlets opened in upcountry urban centers.
In 2020, AB Bank continued its geographical expansion with 9 credit outlets in Kamonyi, Nyamata, Kabarore, Nyanza, Ruhango, Rubavu, Nyamagabe, Karongi and Rusizi. During the same year, the Bank launched AB IBAKWE, a transactional Push & Pull service in partnership with MTN Rwanda. The bank also introduced new bancassurance products and agro loan products financing the agriculture value chains.
In 2021, the bank launched a fully-fledged contact center solution, a chatbot solution, and is currently exploring new digital solutions to enhance its service reach and contribute more to the efficiency and productivity of the served clientele.
AB Bank Rwanda is a socially responsible bank and the bank of choice for micro and small enterprises. It strives to be the leading provider of financial services in this market segment in Rwanda. Business loans, which are primarily based on the assessment of the borrower’s repayment capacity, are the core product of the Bank. ABR builds-up long-term business relationships with customers based on responsibility and mutual respect. In doing so, it promotes a savings culture and supports borrowers to build-up a sound credit history.
Values & Approach
Being conscious of our responsibility as a lender in the microfinance sphere, we put significant efforts in treating our clients fairly, and transparently safeguarding their financial soundness and sustainability. In order to prevent over-indebtedness, we aim to build long-term relationships with our clients, conducting a thorough analysis of their payment capacities and tailoring loan products to suit their needs, while ensuring financing is made available in a timely manner.
AB Bank Rwanda endorses the SMART Campaign fostering its seven key principles for responsible lending and customer protection:
Board of Directors
Ms. Dusaidi is a Program Manager at the Mastercard Foundation. Dedicated to the development of her homeland, Rwanda, and the African continent, Dusaidi has been involved in several high impacting programs ranging from group financing for financial inclusion to E-Commerce for women.
At Mastercard Foundation, she plays a major role in developing strategic partnerships to promote youth employment in the tourism sector.
Ms. Dusaidi holds a MBA in International Business from Maastricht School of Management and a bachelor in Public Administration and Governance from Ryerson University in Toronto, Canada.
Dianne joined AB BANK’s Board of Directors on September 2020.
Bernd Zattler joined the AB Bank Board of Directors in September 2018. He also serves as a member and chairman of some of the holding’s investees. In 1994, Mr. Zattler established the consulting firm LFS Advisory GmbH (former name LFS Financial Systems), the founding shareholder of AccessHolding.
His prior professional experience includes work for a multinational firm and other institutions engaged in development finance. Mr. Zattler holds a PhD in Economics and is fluent in German, English, French and Spanish.
Dr. Taistra holds a PhD from Johann Wolfgang Goethe University in Frankfurt and is the Principal Project Manager at KFW Development Bank Germany.
He is a financial sector specialist with focus on financial policy, credit risk assessment, and microfinance; and was a shareholder representative for various types of microfinance funds. Currently, he is mainly involved in managing KfW projects in the field of decentralization in Central Africa.
Dr. Taistra Joined AB BANK RWANDA’s board of directors on September 2020 and has more than 20 years of experience in the financial sector.
Albert is currently the African Partnerships Lead at Segovia, a Fintech company based out of New York focusing on payments and international remittances.
In 2010, he launched the first mobile money deployment in Rwanda as the Head of MTN Mobile Money.
A former member of IFC (World Bank Group) where he was serving as a Digital Financial Services Specialist, Mr. Kinuma supported financial institutions to optimize their mobile money operations.
As Senior director at VISA Inc, Albert was in charge of MVISA the first interoperable branchless banking mobile solution in the world.
Chief Executive Officer
Prior to joining AB Bank Rwanda, Mr. Klaus Mueller was Chief Executive Officer of our sister bank in Nigeria, where he strongly improved financial performance while ensuring a high loan portfolio quality.
Under Klaus’s leadership, AB Microfinance Bank Nigeria, the third largest Nigerian MFI, expanded its network by opening 9 new branches, and embraced digitalization of payments.
Mr. Mueller has an extensive international experience, mainly in Eastern Europe and Germany. He has been Chief Risk Officer at the Ukraine based bank Prominvestbank and Chief Risk/Finance Officer of VolksBank in Serbia.
Klaus is bringing to AB Bank Rwanda a solid and proven experience in strategic business development and risk management.
Mr. Mueller holds a MBA International Finance from University of Birmingham (UK) and speaks German, English, Serbian, Russian and French.
Chief Business Officer
Joas is currently the Chief Business Officer. He joined AB bank Rwanda in November 2013 and has served in different roles like Head of Business, Head of micro credit department, Deputy Head of Micro Department, Branch Manager, Group Leader and Client advisor.
Before joining AB Bank Rwanda, he worked in the education sector in the Rubavu district for four years.
Joas holds a First Class Honor Bachelor’s Degree in Management and he has pursued different Leadership and Management training programs, both local and international.
Head of Information Technology
Prior to joining AB Bank Rwanda, Materne was the Senior Implementation and Clients Support at ADFinance where he headed Core Banking Systems implementation in several African countries (Burundi, Burkina Faso, Comoros, Rwanda) and played a key role in its digital transformation.
Materne also served as Senior Database and Applications administrator at Unguka Bank.
He has a strong and proven experience in IT Operations Management, Project Management, Systems Deployment and Systems Administration.
Materne holds Master’s degree in Computer Systems Engineering and Science at the Shibaura Institute of Technology in Japan, He is interested in doing research on Internet of Things and Machine learning applications for society problem-solving with many publications in International Engineering Conferences.
Head of Legal
Ms. Maureen joined AB Bank Rwanda on August 2018 as a Legal Officer , with 5 years of experience in legal field.
Prior to joining AB Bank, she served as a legal officer at Kigali Millennium advocates firm. Currently Maureen plays key role in running successful transactions in legal recovery, judgement executions, risk mitigation and provision of advice on corporate governance matters.
Maureen holds a Bachelor degree in Law from the University of Rwanda, pursuing a diploma in Institute of Legal Practice and Development(ILPD).
AccessHolding is a public-private partnership established in 2016 with the aim to make equity investments in start-up and early stage MFI’s in developing and transitional countries.
KFW Development Bank is a member of KfwBankengruppe, a promotional bank under the ownership of the Federal Republic of Germany and its federal states.
International Finance Corporation
International Finance Corporation (IFC) is the private sector arm of the World Bank, which creates opportunity for people to escape poverty and improve their lives. IFC fosters sustainable economic growth in developing countries by supporting private sector development, mobilizing private capital and providing advisory and risk mitigation services to business and governments.
AB Bank seeks to be a good corporate citizen in all aspects of its operations and activities. We recognize the importance of CSR in managing social, economic and environmental issues.
To us, CSR is one way we seek to co-ordinate and manage practices to maximize positive social and economic contribution and minimize the environmental impacts of our business. Engagement with key clients, employees, community, environmental stakeholders, regulators, business partners, suppliers and our shareholders is central to our approach to CSR.