AB Bank Rwanda (AB Bank) is committed to the development of the Rwandan financial sector by rendering accessible services to the people and their communities, with excellent quality standards.

AB Bank at a Glance

Facts & Figures

Our bank is proud to support thousands of businesses in Rwanda, and we are still growing!

5

Open Branches

15

Credit Outlets

12,500 +

Businesses Supported

34,000 +

Loans Provided

40,000 +

Active Clients

40%

of our Clients are from Rural Areas

46%

of our Employees are Female

Our History

2014

In January 2014, AB Bank opened its doors to the public with the first branch in Nyamirambo. In that same year, the bank opened 2 other branches at Nyarugenge and Gisozi in Kigali City.

2015

In 2015, AB Bank opened its fourth branch at Kimironko in Kigali City.

2016

In July 2016, AB Bank opened its fifth branch, also the first upcountry branch located in Musanze, covering the northern part of the country. The Musanze branch is our flagship branch for rural finance.

2017

In 2017, the bank introduced new segments of business loans including super micro loans (between RWF 5-25 million) and SME loans (Above RWF 25 million).

2018

In 2018, AB Bank opened the 6th branch at Nyabugogo in Kigali City, and 3 credit outlets in Muhanga, Rwamagana and Kabarondo.

2019

In 2019, AB Bank opened 3 additional credit outlets in Nyagatare, Gicumbi and Huye, for a total of 6 credit outlets opened in upcountry urban centers.

2020

In 2020, AB Bank continued its geographical expansion with 9 credit outlets in Kamonyi, Nyamata, Kabarore, Nyanza, Ruhango, Rubavu, Nyamagabe, Karongi and Rusizi. During the same year, the Bank launched AB IBAKWE, a transactional Push & Pull service in partnership with MTN Rwanda. The bank also introduced new bancassurance products and agro loan products financing the agriculture value chains.

2021

In 2021, the bank launched a fully-fledged contact center solution, a chatbot solution, and is currently exploring new digital solutions to enhance its service reach and contribute more to the efficiency and productivity of the served clientele.

AB Bank Rwanda is a socially responsible bank and the bank of choice for micro and small enterprises. It strives to be the leading provider of financial services in this market segment in Rwanda. Business loans, which are primarily based on the assessment of the borrower’s repayment capacity, are the core product of the Bank. ABR builds-up long-term business relationships with customers based on responsibility and mutual respect. In doing so, it promotes a savings culture and supports borrowers to build-up a sound credit history.

Values & Approach

Being conscious of our responsibility as a lender in the microfinance sphere, we put significant efforts in treating our clients fairly, and transparently safeguarding their financial soundness and sustainability. In order to prevent over-indebtedness, we aim to build long-term relationships with our clients, conducting a thorough analysis of their payment capacities and tailoring loan products to suit their needs, while ensuring financing  is made available in a timely manner.

AB Bank Rwanda endorses the SMART Campaign fostering its seven key principles for responsible lending and customer protection:

Appropriate product design and delivery channels which are tailored to the specific needs of the bank’s target clientele – micro entrepreneurs in the informal sector

DEBT

Prevention of over-indebtedness by ensuring the credit process determines client’s repayment capacity without becoming over-indebted

Transparency in pricing and product terms and conditions

Responsible pricing which is affordable to clients and allowing for the institution’s sustainability

Fair and respectful treatment of clients safeguarding against discrimination, corruption and any kind of aggressive or abusive treatment by its staff and agents

Mechanisms for complaint resolution

Protection of client data by respecting the privacy of individual client data in accordance with the laws and regulations of the local jurisdiction

Board of Directors

Dianne Dusaidi

Chairman

Ms. Dusaidi is a Program Manager at the Mastercard Foundation. Dedicated to the development of her homeland, Rwanda, and the African continent, Dusaidi has been involved in several high impacting programs ranging from group financing for financial inclusion to E-Commerce for women.
At Mastercard Foundation, she plays a major role in developing strategic partnerships to promote youth employment in the tourism sector.
Ms. Dusaidi holds a MBA in International Business from Maastricht School of Management and a bachelor in Public Administration and Governance from Ryerson University in Toronto, Canada.
Dianne joined AB BANK’s Board of Directors on September 2020.

Bernd Zattler

Board Member

Bernd Zattler joined the AB Bank Board of Directors in September 2018. Mr. Zattler is the Chief Executive Officer of AccessHolding. He also serves as a member and chairman of some of the holding’s investees. In 1994, Mr. Zattler established the consulting firm LFS Advisory GmbH (former name LFS Financial Systems), the founding shareholder of AccessHolding.
His prior professional experience includes work for a multinational firm and other institutions engaged in development finance. Mr. Zattler holds a PhD in Economics and is fluent in German, English, French and Spanish.

Gregor Taistra

Board Member

Dr. Taistra holds a PhD from Johann Wolfgang Goethe University in Frankfurt and is the Principal Project Manager at KFW Development Bank Germany.
He is a financial sector specialist with focus on financial policy, credit risk assessment, and microfinance; and was a shareholder representative for various types of microfinance funds. Currently, he is mainly involved in managing KfW projects in the field of decentralization in Central Africa.
Dr. Taistra Joined AB BANK RWANDA’s board of directors on September 2020 and has more than 20 years of experience in the financial sector.

Albert Kinuma

Board Member

Albert is currently the African Partnerships Lead at Segovia, a Fintech company based out of New York focusing on payments and international remittances.
In 2010, he launched the first mobile money deployment in Rwanda as the Head of MTN Mobile Money.
A former member of IFC (World Bank Group) where he was serving as a Digital Financial Services Specialist, Mr. Kinuma supported financial institutions to optimize their mobile money operations.
As Senior director at VISA Inc, Albert was in charge of MVISA the first interoperable branchless banking mobile solution in the world.

Management Team

Klaus Mueller

Chief Executive Officer

Prior to joining AB Bank Rwanda, Mr. Klaus Mueller was Chief Executive Officer of our sister bank in Nigeria, where he strongly improved financial performance while ensuring a high loan portfolio quality.
Under Klaus’s leadership, AB Microfinance Bank Nigeria, the third largest Nigerian MFI, expanded its network by opening 9 new branches, and embraced digitalization of payments.
Mr. Mueller has an extensive international experience, mainly in Eastern Europe and Germany. He has been Chief Risk Officer at the Ukraine based bank Prominvestbank and Chief Risk/Finance Officer of VolksBank in Serbia.
Klaus is bringing to AB Bank Rwanda a solid and proven experience in strategic business development and risk management.
Mr. Mueller holds a MBA International Finance from University of Birmingham (UK) and speaks German, English, Serbian, Russian and French.

Jonathan Mwongereza

Chief Finance Officer

Jonathan joined AB Bank Rwanda Mid-March 2021 as Head of Finance. Prior to joining AB Bank, Jonathan was Deputy CFO at one of the commercial banks in Rwanda, primarily in charge of planning and performance management, managing expenditures and ensuring tax compliance for the bank.
In June 2021, Jonathan was promoted to the Chief Finance Officer position.
Jonathan has more than 12 years’ experience in the Banking Industry with specialization in Finance fields. During this extensive experience, he played a key leadership role in running a successful system migration, as well as in implementing new accounting standards and various other new projects.
Jonathan holds a MSc in Finance (first class degree) from Kigali Independent University and a Bachelor degree in Money & Banking from National University of Rwanda. He is a Certified Professional Banker (CPB) by The Uganda Institute of Banking and Financial Services. Jonathan is currently pursuing ACCA membership.

Joas Ndikumana

Head of Business

Joas is currently the Head of Business. He joined AB bank Rwanda in November 2013 and has served in different roles like Head of micro credit department, Deputy Head of Micro Department, Branch Manager, Group Leader and Client advisor.
Before joining AB Bank Rwanda, he worked in the education sector in the Rubavu district for four years.
Joas holds a First Class Honor Bachelor’s Degree in Management and he has pursued different Leadership and Management training programs, both local and international.

Dagobert Rugwiro

Head of Risk

Dagobert is the bank’s head of risk department, responsible for overseeing the company’s governance and strategy for overall risk management and compliance. He joined AB Bank Rwanda in 2014 and served in various positions, including Front Office Supervisor, Compliance Officer and Senior Risk Officer.
Dagobert holds a Master’s Degree in Business Administration and Project Management from the University of Kigali and had completed a certified expert in risk management course from the Frankfurt School of Finance & Management as well as the Management Development Program from Strathmore University.
Dagobert has also gone through several career development training and has completed several courses in Risk management, AML/CFT, Information security and leadership both local and international.

Yves Kevin Habumuremyi

Head of Internal Audit

Yves Kevin joined AB Bank Rwanda in May 2019, as the Head of internal Audit. Prior to joining AB Bank, Yves Kevin worked for Prime Insurance Ltd as Head of Internal Audit for a period of 7 years.
He has over 13 years of experience in Auditing financial information systems, internal controls and Accounting in highly reputable institutions including the Central Bank of Rwanda (BNR), Office of the Auditor General (OAG) and Magasins Generaux du Rwanda (MAGERWA).
Yves Kevin holds a Bachelor’s degree of Business Administration, specialized in Finance (BBAfin) from the Kigali Institute of Sciences Technology and Management (KIST). Yves Kevin is also a Certified Information System Auditor (CISA) delivered by the Information System Audit and Control Association (ISACA), and Certified Forensic Investigation Professional (CFIP) delivered by the International Institute of Certified Forensic Investigation Professionals (IICFIP).

Fidele Ntagawa Ngando

Head of Human Resources

Fidele holds a bachelor’s degree in Agricultural Economic and Agribusiness from the University of Rwanda and is a certified Job evaluator by Korn Ferry. As our Head of Human Resources department, he oversees strategic alignment and operations efficiency over the Bank’s human resources.
In addition to over 8 years of working experience, mainly in Human resources management, Learning, development and Business management, Fidele has acquired a tremendous expertise in the field of human resources management.
Prior to joining AB Bank Rwanda, Fidele has worked with a UNHCR Partner involved in bringing support to refugees, offering capacity building workshops and coaching in entrepreneurship.
Fidele is about to graduate from Access Campus of AccessHolding (Berlin) where he is undertaking a year and half management development program.

Assa Kuguru

Head of IT Operations

Assa is the bank’s head of IT department, responsible for overseeing the company’s
Information Technology Operations. He joined AB Bank Rwanda in late 2019 from sister Bank in Tanzania, where he served in various positions in IT department since 2012. Assa played major roles in leading ABR IT team in various IT projects including digital transformation of the bank.  Assa holds a bachelor’s degree in Information Systems from the University of Dodoma (Tanzania). He is fluent in English and Swahili. 

Shareholders

AccessHolding

AccessHolding is a public-private partnership established in 2016 with the aim to make equity investments in start-up and early stage MFI’s in developing and transitional countries.

KFW

KFW Development Bank is a member of KfwBankengruppe, a promotional bank under the ownership of the Federal Republic of Germany and its federal states.

International Finance Corporation

International Finance Corporation (IFC) is the private sector arm of the World Bank, which creates opportunity for people to escape poverty and improve their lives. IFC fosters sustainable economic growth in developing countries by supporting private sector development, mobilizing private capital and providing advisory and risk mitigation services to business and governments.

Corporate Responsibility

AB Bank seeks to be a good corporate citizen in all aspects of its operations and activities. We recognize the importance of CSR in managing social, economic and environmental issues.
To us, CSR is one way we seek to co-ordinate and manage practices to maximize positive social and economic contribution and minimize the environmental impacts of our business. Engagement with key clients, employees, community, environmental stakeholders, regulators, business partners, suppliers and our shareholders is central to our approach to CSR.